Terms and Conditions Win96

Welcome to win96. By accessing, browsing, or using any part of the win96 platform — whether through the website, mobile app, or any other access method we provide — you hereby agree to comply with and be bound by all terms and conditions set out in this document.

These Terms and Conditions form a legally binding agreement between you ("User") and Win96 ("Company", "we", "us"). If you do not agree with any part of these terms, please discontinue use of our platform immediately. Continued use of the win96 platform following any amendment to the terms constitutes acceptance of those changes.

To register and use win96's services, you must meet all of the following eligibility requirements without exception:

• Be at least 18 years old at the time of registration.
• A Malaysian citizen or permanent resident who is physically located in Malaysia when using the platform.
• Have full legal capacity to enter into a binding agreement.
• Not prohibited by any applicable local law or regulation from using online gambling services.
• Not register using a false identity or another person's information without authorisation.

Win96 employs a rigorous Know Your Customer (KYC) verification process. All new users are required to submit valid identity documents — including their national ID (MyKad) and proof of current address — before their first withdrawal is processed. We reserve the right to request additional documents at any time for further verification purposes.

Each individual is only permitted to hold one (1) win96 account only. Holding multiple accounts is strictly prohibited and may result in the termination of all accounts involved and the forfeiture of all balances and bonuses.

You are solely responsible for keeping your account username and password confidential. win96 will not be held liable for any losses arising from unauthorised access to your account due to your failure to safeguard your login credentials.

• Use a strong and unique password for your win96 account.
• Enable two-factor authentication (2FA) for an added layer of security.
• Do not share your login credentials with anyone, including family members.
• Contact our customer support immediately if you suspect any suspicious activity on your account.
• Ensure your profile information is always kept up to date and accurate.

Your win96 account is for personal use only. You are not permitted to transfer, sell, or lend your account to any other party. Any suspicious activity or usage inconsistent with normal behaviour will be investigated, and win96 reserves the right to suspend accounts for investigation purposes without prior notice.

Win96 supports a range of safe and trusted payment methods, including local bank transfers (FPX), digital wallets such as Touch 'n Go eWallet, Boost, GrabPay, and other payment methods to be announced from time to time.

Deposit requirements:

• The minimum deposit limit is RM 20 per transaction.
• The maximum daily deposit limit is set according to your account level and chosen payment method.
• All deposits must be made using an account or payment method registered in your own name.
• Win96 does not accept deposits from third parties.

Withdrawal requirements:

• The minimum withdrawal limit is RM 30 per transaction.
• Withdrawals may only be made to a bank account or digital wallet that has been verified and registered under your name.
• Withdrawals are typically processed within 5 to 30 minutes for fully verified accounts.
• Withdrawals may be temporarily held if additional verification is required.
• Bonus rollover requirements must be met before a withdrawal is approved if there is an active bonus balance in the account.

Win96 offers a variety of bonuses and promotions from time to time, including welcome bonuses, daily cashback, reload bonuses, and a VIP programme. All bonuses are subject to specific terms and conditions, which will be stated separately for each offer.

• Rollover requirements (wagering requirements) must be fulfilled before bonus winnings can be withdrawn.
• Bonuses may only be claimed once per promotion unless otherwise stated.
• Win96 reserves the right to modify, suspend, or terminate any promotion without prior notice.
• Using multiple accounts or false identities to claim bonuses constitutes fraud and will result in account termination.
• Bonuses are non-transferable between accounts and cannot be directly converted to cash.
• Win96 reserves the right to withhold or cancel bonuses if there is evidence of promotion system abuse.

For the win96 VIP loyalty programme, players will be automatically upgraded based on their total wagering activity within a given period. Each VIP tier comes with distinct benefits including higher withdrawal limits, exclusive bonuses, and access to a personal account manager.

All games available on the win96 platform are operated using Random Number Generator (RNG) technology certified by recognised independent auditing bodies. This ensures that every game outcome is entirely random and cannot be manipulated by any party.

• The use of automation software, bots, or other technical aids during gameplay is strictly prohibited.
• Any attempt to exploit technical vulnerabilities on the platform constitutes serious misconduct.
• In the event of a dispute regarding game results, win96's server records shall be final and binding.
• In the event of a technical disruption during a game session, win96 will review the server logs to determine the correct outcome.
• Players are responsible for ensuring their internet connection is stable while playing.

Win96 also provides responsible gaming features such as personal deposit limits, loss limits, and the option to take a temporary break. Players are encouraged to use these features to manage their gaming experience wisely. Learn more at Responsible Gaming page our.

Win96 takes the protection of your personal data seriously. All information you provide to us is stored and processed in accordance with Malaysia's Personal Data Protection Act 2010 (PDPA) and our comprehensive privacy policy.

• Your data is protected using 256-bit SSL encryption during transmission.
• Account information is stored on secure servers with strict access controls.
• Win96 will not sell or rent your personal data to third parties for marketing purposes.
• Data may be shared with relevant authorities if required by law.

For more information on how we handle your personal data, please refer to Privacy Policy in full.

As a win96 user, you agree to use this platform responsibly and in compliance with all applicable laws and regulations. You agree not to:

• Using the platform for money laundering or any other illegal activities.
• Distributing obscene, offensive, or rights-infringing content through the platform.
• Attempting to gain unauthorised access to win96's systems or data.
• Disrupting the normal operation of the platform through cyber attacks or other means.
• Sharing or redistributing win96's proprietary content without written permission.

You acknowledge that gambling carries financial risk and that you are fully responsible for all wagering decisions you make. win96 strongly advises that you only bet with money you can afford to lose and set reasonable personal limits.

Win96 reserves the right to temporarily suspend or permanently terminate any user's account for the following reasons:

• Violation of any part of these Terms and Conditions.
• Fraud or activities suspected of money laundering.
• Holding multiple accounts.
• Failed identity verification or inaccurate information.
• Attempts to manipulate the game system or promotions.
• Request from the relevant authorities.

If your account is terminated for a valid reason unrelated to a violation, any legitimate account balance will be returned to you once the necessary investigation is complete. win96 reserves the right to withhold withdrawals pending the outcome of the investigation. Users may also request to close their own account at any time by contacting our customer support team.

The win96 platform is provided "as is" without any implied or express warranties. While we strive to keep the platform available and functioning at all times, win96 does not guarantee that the service will always be free from interruptions, delays, or errors.

To the extent permitted by law, win96 is not liable for any indirect, incidental, or consequential losses arising from the use of our platform, including but not limited to loss of funds, data, or business opportunities. win96's total liability to any user shall not exceed the amount deposited by that user in the 30 days preceding the claim.

Win96 reserves the right to modify, update, or replace any part of these Terms and Conditions at any time. Any changes will take effect immediately upon publication on this page. We will endeavour to notify users of significant changes via in-account notifications or registered email.

It is your responsibility to review this Terms and Conditions page periodically. Continued use of the win96 platform after any changes are published will be considered your acceptance of the updated terms.

These Terms and Conditions are governed by and interpreted in accordance with applicable law. Any dispute arising from or in connection with these Terms and Conditions or the use of the win96 platform shall first be resolved through good-faith negotiation. Should negotiation fail, the dispute will be resolved through binding arbitration in accordance with the applicable arbitration rules.

If any provision in these Terms and Conditions is found to be invalid or unenforceable, that provision shall be interpreted to the maximum extent possible to reflect the original intent of the parties, and the remaining provisions shall continue in full force and effect.